I just wanted to start off with a simple and heartfelt thank you. As you know, the home buying process is extremely stressful. From the search, to the funding, to the negotiations, and finally closing - it is very easy to become overwhelmed. Being a first time home buyer, which my wife and I are, makes these tasks even more stressful. However, one item I can look back on as a simple and calming process would be working with Bruce and your company.
He made me feel at ease through the phenomenal customer service (calling ahead of time to see what concerned me most, calling me right after the inspection to review his findings, and sending a report to me only a few hours after completing the inspection). Without a doubt, I will recommend this company and Bruce's services to anyone in the process of buying a house.
It was a real pleasure to meet you and watch you work on Monday morning. I got a real education! I will highly recommend you to anyone who could use your services. I really appreciated getting the electronic home and pest inspection reports so quickly.
Thanks for all the assistance in inspecting and informing me about the new home I am purchasing. Your information and services have truly been helpful and insightful. It was also very enjoyable to work w/ you and your son; it's nice to have the tension alleviated with people like you and your son who have a wonderful personality and sense of humor. I hope that any one purchasing a new home that uses your company realizes that they are getting more for their money than with other home inspectors.
Thank you for a recent home inspection you conducted for me. It was very professional and thorough. You did an excellent job in explaining various aspects of the inspection. Because of my interaction with your firm, you can be assured I will be recommending your company to anyone I know needing a home inspection.
You made an extra effort to make sure that this property was able to close on time. You not only did an excellent job performing the termite inspection but the day of the closing, You personally drove the inspection report to the closing company.
Thank you for taking the time on the phone with me, even with my construction background you were very informative. Thanks again.